From:                                                       Morais, Luiz

Sent:                                                         Monday, January 8, 2024 5:20 PM

To:                                                            Rao (AWS), Rakshith

Cc:                                                             Lavu, Abhilash; Ruz San Roman, Rocio; Salcido, Luis; Mehigan, Will

Subject:                                                   RE: Great work by Abhilash

 

That’s some awesome piece of Feedback.

Well done Abhilash, fantastic work!

 

 

 

Hi Luiz

I am an SA in Adobe’s account team and want to share some awesome feedback that customer shared regarding his work on case 170445038701221 and 170445418901270:

 

Hamid Aberdane (Adobe):

Abhilash knows lots about CDN cache and helped customer solve all issues. He also advised on one of our OOTB CDN setting and said wasn’t the right way to do it and after explained to him why we are using the legacy setting he gave us better way to use it and drop the legacy option. He was really good and have lots of knowledge, so it’s worth to drop a good note to his manager and pass the feedback. He just knows too much and give good example of expert support

 

Thanks, Abhilash, for being a shining example of Customer Obsession and Earning Trust!

 

Best

Rakshith